Make a test audio/video call

If you want to test your device(s) for audio/video calls on your own here are your options:

Zoom

• Click on the following link to test: https://zoom.us/test

Webex

• Click on the following link to test: https://www.webex.com/test-meeting.html

Teams

Automated test calls are not available on the iPad at this time with Teams. However, on Windows or macOS do the following:

1. In Teams click on your profile picture at the top right and choose Settings.
2. Select Devices > Make a test call.

Troubleshooting Steps

If video or audio is "choppy" try the following suggestions (testing again after each one):

1. Power off your iPad fully for 2 minutes (Settings > General > Shut Down).
2. Click here for instructions to optimize your iPad.
3. Reboot your home internet router.
4. Click here for suggestions to improve home Wi-Fi.

If the troubleshooting steps do not work please contact Tech Help @ SMA.