The facilities department is responsible for these types of issues. If you receive this information in an email after opening a ticket, you don't have to do anything further as facilities staff will reply to you at the next opportunity.
🏫 Maintenance & Facilities Issues
- Classroom heating or air‑conditioning not working
- Plumbing problems in restrooms, locker rooms, or science labs
- Broken desks, chairs, cabinets, or whiteboards
- Lighting outages in classrooms, hallways, or gyms
- Electrical issues with outlets, smart boards, or projectors (facility side)
- Roof leaks affecting classrooms or offices
- Elevator or lift malfunctions (especially for ADA access)
🧹 Custodial & Cleanliness
- Classroom or restroom cleaning issues
- Spill cleanups (cafeteria, gym, hallways)
- Trash or recycling overflow
- Odors or sanitation concerns
- Mold, mildew, or water‑damage concerns
- Pest control issues (ants, rodents, insects)
🔐 Safety & Security
- Broken door locks or classroom door hardware
- Malfunctioning access control (key cards, badges)
- Exterior door or gate issues
- Emergency lighting not working
- Fire alarm or sprinkler system problems (reporting and follow‑up)
- Unsafe conditions (loose tiles, trip hazards, broken handrails)
🚸 Grounds & Exterior
- Sidewalk or entryway damage
- Snow and ice removal
- Parking lot or drop‑off area issues
- Exterior lighting outages
- Fence or gate damage
- Landscaping hazards (fallen branches, overgrown areas)
🖥️ Classroom & Instructional Support (Facility‑Related)
- Window shades or blinds not working
- Temperature complaints affecting learning environments
🧾 Administrative & Operational Support
- Coordinating repairs with contractors and vendors
- Scheduling preventive maintenance
- Responding to staff and student tickets
- Room setup for assemblies, events, or testing
- Furniture moves and classroom reconfigurations
- Supporting move‑in/move‑out during school year transitions
📋 Compliance & Inspections
- Code compliance (fire, safety, ADA)
- Coordination of fire drills and safety inspections
- Addressing inspection findings or violations
- Maintaining facility documentation and logs
Sending an email to us will reach the maintenance department.