The facilities department is responsible for the issues outlined on this page. As you can see, it is A LOT so it is imperative that any requests of this department go to SMA Help Desk so the work can be better managed by the department. Facilities staff will reply to you at the next opportunity.
🏫 Maintenance & Facilities Issues
- Classroom heating or air‑conditioning not working
- Plumbing problems in restrooms, locker rooms, or science labs
- Broken desks, chairs, cabinets, or whiteboards
- Lighting outages in classrooms, hallways, or gyms
- Electrical issues with outlets, smart boards, or projectors (facility side)
- Roof leaks affecting classrooms or offices
- Elevator or lift malfunctions (especially for ADA access)
🧹 Custodial & Cleanliness
- Classroom or restroom cleaning issues
- Spill cleanups (cafeteria, gym, hallways)
- Trash or recycling overflow
- Odors or sanitation concerns
- Mold, mildew, or water‑damage concerns
- Pest control issues (ants, rodents, insects)
🔐 Safety & Security
- Broken door locks or classroom door hardware
- Malfunctioning access control (key cards, badges)
- Exterior door or gate issues
- Emergency lighting not working
- Fire alarm or sprinkler system problems (reporting and follow‑up)
- Unsafe conditions (loose tiles, trip hazards, broken handrails)
🚸 Grounds & Exterior
- Sidewalk or entryway damage
- Snow and ice removal
- Parking lot or drop‑off area issues
- Exterior lighting outages
- Fence or gate damage
- Landscaping hazards (fallen branches, overgrown areas)
🖥️ Classroom & Instructional Support (Facility‑Related)
- Window shades or blinds not working
- Temperature complaints affecting learning environments
🧾 Administrative & Operational Support
- Coordinating repairs with contractors and vendors
- Scheduling preventive maintenance
- Responding to staff and student tickets
- Room setup for assemblies, events, or testing
- Furniture moves and classroom reconfigurations
- Supporting move‑in/move‑out during school year transitions
📋 Compliance & Inspections
- Code compliance (fire, safety, ADA)
- Coordination of fire drills and safety inspections
- Addressing inspection findings or violations
- Maintaining facility documentation and logs
Sending an email to us will reach the maintenance department.