If you are receiving a message that you are reaching the storage limit or have limited edits remaining for Notability, you likely have the wrong version of the iPad App. Typically, this will happen if Notability is deleted and then downloaded/updated from the App Store which will not be the correct version.
We deploy the Education version of Notability to all school iPads via our mobile device management. This version is equivalent to the "Notability Plus", which is the paid subscription version.
If you need the education version restored to your iPad here are two ways to get it back:
| On Your Own | Assisted by Tech Help |
| 1. Delete Notability and fully power off your iPad for 15 minutes. | 1. Send an email to Tech Help. |
| 2. Power your iPad back on. If Notability hasn't reappeared within 5 minutes, open the Meraki MDM App. |
2. When you receive a response from them (usually during school hours), go ahead and delete Notability. |
| 3. Tap Apps at the bottom right. | 3. Reply to the email that you have deleted it. |
| 4. Scroll down to the bottom. Notability should be listed under MISSING. Tap the download icon. | 4. Wait for Tech Help to send the App to your iPad. |
| 5. Once you have the App, open it, go to Settings and make sure iCloud Sync is turned on. | 5. Once you have the App, open it, go to Settings and make sure iCloud Sync is turned on. |
| 6. It will take some time to restore all of your notes. | 6. It will take some time to restore all of your notes. |
It is important to keep your iPad powered on and connected to Wi-Fi while going through the process above.